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Posted on: November 21, 2022

Be Alert For Utility Payment Scams

With the holiday season approaching, PECO is reminding customers to stay alert for potential payment scams targeting utility customers. Scammers are using the holiday season to trick utility customers into providing their personal or financial information and making false payments under the pretense of keeping their service active.


Utility Scam Awareness Day was yesterday and PECO is urging customers to be on the lookout for impersonators seeking to steal money and personal information. Scammers posing as PECO employees, or an affiliate will call customers from a number that appears to be from PECO and threaten to turn off service unless payment is made.

 

PECO is offering the following tips:


  • PECO will never demand immediate payment, nor require one specific form of payment, such as a prepaid card, bitcoin, or third-party digital money transfers. For approved payment methods and options, visit peco.com/payment.
  • Never grant anyone access to your home who claims to be from PECO, or a contractor working for PECO, unless the person has proper identification.
  • Do not provide your PECO account information or your PECO bill to anyone. A real PECO representative will have the account information they need when they call.
  • Check your printed bill or log on to PECO.com or the PECO mobile app and check your account status, balances, payments, and any supplier information.

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